Help and Support
Here you will find support and assistance for our products and questions regarding wildlife rescue.
Immediate help via phone or WhatsApp
In case of emergency, you can reach us by phone or WhatsApp. We are happy to support you, even early in the morning during the season!
We also provide contact to local contacts and assistance in our locations in the Allgäu, the greater Munich area and in Greifswald.
Phone: +49 3834 854 0817
Help and questions via e-mail
For questions and suggestions about our products and topics related to wildlife rescue with thermal imaging drones, you will find our contact form here. We look forward to hearing from you!
Remote Maintenance Support
To enable us to support you via remote maintenance, please install the RustDesk software. It enables us to support you quickly and easily – whether you are out in the field or in the office. All you need is an internet connection and the RustDesk application for the corresponding operating system.
